Privacy Policy

Warranty for Re-manufactured or Compatible Toner Cartridges

The House of Toner guarantees that when used as directed the product will perform. If, at any time, the product does not perform well, please furnish a written statement and a sample print copy showing us the print quality variances. If you are not sure, feel free to call us to determine whether the product does in fact have a problem. (The product must have been purchased within the last year, be damage-free and bear all of The House of Toner labels.)

The House of Toner guarantees to the buyer that if any toner cartridge is defective or not printing correctly, we will either replace or repair it. Credits will be issued based on the amount of toner remaining in the cartridge.

The House of Toner guarantees that when used as directed the cartridge will not void any machine warranties or damage the printer.

Terms and Conditions

Terms: We accept Visa, Discover, Master Card, American Express Cards and Papal.

Prices: All prices are NET and are subject to change without notice.

Delivery: Free ground shipping with the purchase of $55.00 or more in the continental USA.

Return Policy:

Unused products must be returned within 90 days. Defective products must be returned within 6 months from purchase date.

No materials may be returned without prior consent.

Returned items will be inspected for sale ability before a credit is issued, and a charge of 25% will be added for restocking and handling.

Only credit for purchases will be issued for returned items; no cash will be refunded.

Pricing Structure:

The House of Toner sells imaging supplies on three levels:

Brand New: Genuine toner supplies for laser printers, copiers, fax machines, and inkjet printers, direct from the Manufacturer (OEM) of your machine, and at lower than list prices! Call for current prices as they fluctuate widely.

Generic: New compatible supplies from many of the same vendors as the OEMs but privately packaged and sold to you at savings of 25-40% fully tested and guaranteed by The House of Toner.

Remanufactured: The very same cartridges originally sold brand new, but professionally refurbished, refilled and reassembled by the qualified staff at The House of Toner. These cartridges are unconditionally warranted for the life of the cycle.